Established in 1983, Freehand Graphics, Inc. is a global software and pre-press product company. Dedicated to the screen print industry for thirty three plus years, we know just how important it is to get jobs done properly and on time!
Freehand Graphics, Inc.
4250 Veterans Memorial Highway • Suite 3040 West Wing
Holbrook, NY 11741 USA
Chat lines open: Monday through Friday, 10:00 am to 5:00 pm EST
TECH SUPPORT CONTACT:
Support is accessed online and fast. It is a requirement to receive issues first in writing.
Contacting support is simple, click on the SUPPORT link to submit a request for live agent support. Level of support varies. Enjoy the full spectrum of support including crash protection available to current version users. Don’t let your protection expire… staying current has its rewards!
Hours of Operation: Monday through Friday, 8:00 am to 6:00 pm EST
Valuable support options are provided to help resolve issues faster. Choose from hundreds of easy accessed articles and videos through our website.
If a question remains after utilizing these resources simply request support from an agent. Even if you are outside of your support warranty, feel free to send a request to an agent. They will be helpful, directing you to resources. The best advice you’ll get from a tech is to work the latest versions of software.
Be sure to review the support options and read the software user guides as almost all questions can be simply and quickly.